Previous incidents

June 2025
No incidents reported
May 2025
May 22, 2025
1 incident

Indicator computation and Ticket creation is not working

Degraded

Resolved May 22 at 12:30pm CEST

All stalled indicator computations have been performed, and the incident is now over.

3 previous updates

April 2025
Apr 29, 2025
1 incident

API Unavailable

Downtime

Resolved Apr 29 at 01:58pm CEST

We have identified the root cause and have reverted the changes made that affected our API.

The root cause was linked to a routine server dependency update, that was reverted to resolve the incident

1 previous update

Apr 23, 2025
1 incident

Performance Degradation Incident

Degraded

Resolved Apr 23 at 09:36am CEST

The performance issues (including slowness and potential access problems) reported earlier this morning, following our recent system maintenance, have now been fully resolved.

Our team has completed the necessary corrective actions, and all services have returned to normal operation. We have confirmed that system performance is stable.

We apologize for the disruption this may have caused and thank you for your patience and understanding while we worked to resolve it.

1 previous update